Terms and Conditions – Organic Nail Bar

Welcome to Organic Nail Bar. By exploring our Website or using our App (collectively referred to as our ‘Services’), you’re joining our community and agreeing to the following Terms and Conditions. We’ve kept these as clear as possible to ensure you have the best experience with us.

1. Acceptance of Terms

By using Organic Nail Bar’s Services, you confirm that you have read, understood, and agreed to these Terms. If you do not agree with any part of these Terms, please refrain from using our App or Website.

2. User Accounts

To enjoy a personalized experience, you may be required to create an account.

  • You are responsible for maintaining the confidentiality of your login credentials.
  • We reserve the right to suspend or terminate accounts associated with fraudulent, abusive, or suspicious activity.

3. Booking & Cancellation Policy

We value your time and the dedication of our technicians.

  • Appointments: May be booked directly via our App or Website.
  • Cancellations: Please provide at least 24 hours’ notice for cancellations or rescheduling to avoid potential fees.
  • No-Shows: Frequent missed appointments without notice may result in booking restrictions or charges.

4. SMS & Marketing Communications

4.1 Consent

By opting in, you authorize Organic Nail Bar to send automated appointment reminders, confirmations, and exclusive promotional offers via SMS. Message frequency varies, and standard message/data rates may apply.

4.2 Opt-Out

You may opt out at any time by:

  • Replying STOP to any of our text messages.
  • Contact our support team at (425) 453-1119 or via email at kimlynntpham1968@gmail.com

4.3 Privacy Commitment

Your mobile number is treated with the utmost care. We will not sell or share your contact information with third parties for their marketing purposes.

5. Payments

  • Payments are processed securely through the App, Website, or in-person at our salon locations.
  • Organic Nail Bar is not responsible for errors or technical issues caused by third-party payment processors.

6. Refund & Satisfaction Policy

Your satisfaction is our primary goal.

  • Feedback: If you are dissatisfied with a service, please report it to us within 24 hours of your appointment so we can make it right.
  • Refunds: Refunds are issued at the sole discretion of management.
  • Non-Refundable Items: Gift cards, prepaid service packages, and loyalty points are non-refundable and cannot be exchanged for cash.

7. Code of Conduct

Organic Nail Bar is a sanctuary for relaxation. We ask that all guests treat our staff, property, and other customers with kindness and respect. We reserve the right to refuse service or suspend accounts for inappropriate behavior.

8. Intellectual Property

All original content, designs, logos, and trademarks displayed on our platforms are the exclusive property of Organic Nail Bar. Reproduction or distribution without prior written consent is strictly prohibited.

9. Limitation of Liability

Organic Nail Bar shall not be held liable for any indirect, incidental, or consequential damages resulting from your use of our digital Services.

10. Amendments

We may update these Terms from time to time to reflect changes in our services or legal requirements. Continued use of our App or Website following any updates constitutes your acceptance of the new Terms.

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